I never review places, BUT this guy is terrible. I had one ok experience there, but when I returned (since it's close) it was very unprofessional. Embarrassing I'd say. I spoke with the owner on the phone multiple times about servicing my fleet vehicle. He said absolutely, bring it in! I brought it in, and he said to have his guy get started on it and then he'll "take care of it". He didn't even know what he was "taking care of". I mentioned again, for the 5th time this is a fleet vehicle and he needs to call the number, etc..all of a sudden he didn't know if he could do it. He said he probably couldn't and I'd have to pay for it...what if I had just left my truck there for his guy to start working on? He said, "wait there, I'll be there in 15 minutes". I called him back to advice him of the situation, and he said "I'm sorry I can't read your mind", and hung up on me!!! Totally inexperienced and unprofessional. Will not be returning!
We are sorry that you had a bad experience but just to let you know the owner was honest to tell you upfront before doing the service, it is very hard to be in this kind of business we can't please everyone, I know you where having a bad day and we took a bad review, trust me we are doing our very best to run a reputable business. I hope you have a better day !
- Full Service Automotive